UK broadband users rate ISP customer service poorly

Broadband customers are finding poor customer service an increasing problem, according to research from Point Topic. Recent analysis from the group shows that users who reported being 'very' or 'fairly' dissatisfied with the 'after sales support' rose from 7 per cent in February 2006 to 18.3 per cent in December 2006. ...more

November viruses already Vista-compatible

Two fifths of the virus activity in November was Vista-ready, according to UK security company Sophos. Reports of Stratio-Zip, Netsky-D and MyDoom-O infections accounted for 39.7 per cent of all malware currently circulating during the month. ...more

IT contractor sacked from key UK e-government project

The British government has terminated an ?83 million contract with ITNet for the Datacentre Housing Project which was awarded less than a year ago. The project is seen as a cornerstone for the development of e-government. ITNet was responsible for providing the migration of the Government Gateway, an authentication and routing service; the Knowledge Network, a government information sharing facility; and DotP, a pan-government content management system, from the existing arrangements to a single, secure managed service. ...more

UK Office XP prices announced

Microsoft has announced its UK pricing scheme for the forthcoming Office XP release, along with details of a pre-release trial programme. The latest version of the all-singing all-dancing Office suite that replaces Office 2000 will be available for similar retail prices. There are four versions: Standard (ERP ?429, upgrades ?199), Professional (?519, ?269), Professional Special Edition (ERP ?319) and Developer (?749, ?449). ...more

Workers want Internet access, not gym access

Would you rather be surfing than bench pressing? Of course you would, and a new report backs this up with statistics. The Mouse in the House report surveyed 2,500 people across Britain, France and Germany. The findings show that 33 per cent of workers said that an Internet connection at home would benefit them more than access to the local gym. ...more